Participates in all assigned trainings and trains Assistant Stewardess to the desired standard.
Must be knowledgeable and comply with the United States Public Health Rules and Regulations pertaining to his/her working area at all times. Ensures personal appearance and personal hygiene and uniform are at all times in accordance with the Company’s Rules and Regulations. Responsible for safe handling of equipment in the section: vacuum cleaner, stewardess cart, etc. Responsible for work, conduct, appearance, and performance of Assistant Steward: must report any deficiencies to the Chief Housekeeper. Must ensure the cleanliness of the staterooms, coordinating with the Assistant Steward/ess the various daily cleaning tasks. Must fully cooperate with the Butler (in Butler suites) in order to create a positive atmosphere for the guests. Must report and follow up all defective equipment, fixtures, and supplies. Must replenish supplies such as drinking glasses, stationery, ice, and all other amenities. Must re-stock the Mini-Bars, complimentary soft drinks and water and fruits (RSSC only). Stripping and re-covering of beds as per set schedule and standards. Takes care of Guest’s personal laundry requests, taking it to and from the laundry and presents laundry bill to the Guests (charged to Guest account). Handle all the linen necessary for the daily operation taking care of the necessary exchange in the Ship’s Laundry. On embarkation day, must meet Guest’s in the assigned section, assist them entering the suites and perform the Welcome introduction as per HKOM. Must be always friendly and helpful, to all Guests regardless if they are or are not in your section. Provides personal assistance to Guests and aims to exceed their expectations. Responsible for a station of approximately twenty Guest staterooms. Reports To: Chief Housekeeper, Assistant Housekeeper. Department: Hotel Sub-Department Housekeeping. 
The cleanliness of all Guest’s staterooms in his/her respective section, including passageways as per the Cruise Line Standards. Position summary: To ensure guests satisfaction through the delivery of a quality and consistent in-suite service.
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